Recording telephone calls, radio or other audio is used as an integrated part of business or security strategy. In some cases it is obligatory, in other cases it may be used for reference, training, quality management or security reasons, but in all cases it should work reliably. Since you are reading this we assume you know the reasons for this in your organisation. With the APRESA system, Vidicode brings a recorder platform that can match with all others where it comes to the desired reliability, but builds this reliability in a surprisingly cost effective package.
At Vidicode we believe that a customer should know exactly what he is buying and should not be confronted with additional costs for much needed “extra features”. This is why APRESA is developed around the concept that all needed functionality should be built into the system. The APRESA solution is scalable to any size of organisation. The Call Recorder APRESA is therefore the ideal recording solution for trunk or extension recording of SIP/VoIP, ISDN II, ISDN PRI, E1/T1, TDM, Analog and Audio (e.g. radio) communication. In addition APRESA is also compatible with Skype for Business and MS Lync 2013.
The APRESA system can be supplied in three variants:
Base software and licenses and (if needed) recording cards are supplied by Vidicode for local installation. The Software-only solution allows you to install the APRESA recorder on a virtual machine or on other preferred locally sourced hardware. But also when recording cards are needed in the system for recording TDM digital, E1/T1 or Analog, the cards can be shipped and the software can be downloaded. Installing the software on the desired system is straightforward and includes the Linux OS.
Vidicode supplied small form factor server with all needed hardware.
APRESA Standard Server:
Vidicode supplied server system pre-installed with all needed hardware. The Standard Server solution can be fitted with multiple extra options like RAID1 or RAID5, Dual redundant power supply, swappable back-up HDD and alarm switch for external audio or visual alarms. This standard unit can handle a mix of all inputs possible on an APRESA system.
• Multi level access; supervisors, groups and users
• Free seating
• Screen recording
• Store on demand (audio & screen)
• PCI-DSS compliance
• Call commenting
• Statistics for analysis in graph or .csv
• Quick and easy search interface
• User assignable search restrictions
• Fingerprinting MD5, SHA-1
• Encryption (HTTPS)
• Automatic backup to NAS
• Automatic system check
• Records SIP/VoIP, ISDN II, E1/T1, TDM, Analog and radio communication
• Agent Evaluation Module
• Raid 1 or Raid 5 option
• Redundant power supply