MS Lync (also known now as Skype for Business) is a system for unified communication developed by Microsoft. Vidicode has developed Lync recording to fill the demand to have a professional Lync call recording solution in a cost efficient package.
Although currently you can already record a meeting with Lync (so you can listen to an online meeting later), but recording a “one on one” call is not really possible for a normal user without the help of third party applications like our Call Recorder APRESA. It is however this type of Lync call recording this is most important for organisations like financial institutions like banks or most other organisations that want or need Lync recording.
Because Lync also uses a non-standard audio coded called RT-audio, the number of recording solutions that are able to record all Lync communication is fairly low. Vidicode invested in buying the RT-audio technology license and has implemented not only the RT-audio , but also implemented the possibility to decrypt the Lync protocol. Lync call recording is therefore now a standard feature on our APRESA recorder and when the Lync system does not use RT-audio as a codec it will work immediately. If RT-audio is used and needs to be recorded the APRESA should be fitted with the optional RT-audio decoding licenses. If you need more information about Lync recording please contact the Vidicode sales department, no doubt we can find a fitting solution for your recording need.