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Enable call recording and transcription for Zoom Phone
•Log in to your Zoom account as administrator
•Go to Account Settings > Zoom Phone
•Enable Automatic Call Recording
•Review the Audio Notification settings for compliance
•Enable Allow call recording transcription, if you want transcription of the recorded audio
Configure Zoom to allow Apresa to collect recordings
•Visit: https://marketplace.zoom.us/develop/create
•Select Server to Server OAuth App, click Create
•Fill in App Name: Call Recorder Apresa (for example)
•Copy the Account Credentials:
oAccount ID
oClient ID
oClient Secret
All 3 are needed and will be used to configure Apresa.
•Open the Information section, and fill in the Company Name, Developer Name and Email. Please use your own email address (Vidicode has its own account).
•Go to Scopes section, click Add Scopes, and add the following permissions:
ophone:read:list_call_recordings:admin
ophone:read:call_recording:admin
ophone:read:recording_transcript:admin
The screen should look as shown below:
•Then go Activation, and click to Activate the application
Configure Apresa to collect recordings from Zoom
•Login as administrator in the web-interface
•Go to menu Tools > Export & Import > Import from other recorder
•Click Add
•Description can be chosen freely. This will appear as Recorder Name in the call listing.
•As Type select Zoom Phone
•Fill in the Account ID, Client ID, and Client Secret, based on the information in the previous step.
•Optionally, select a data field where Apresa should store the Transcription.
•Select a frequency interval in minutes of the import process
•Select a start date from which Apresa should import recordings
•Click Apply
It is possible to let Apresa import recordings from multiple Zoom accounts, by adding more entries.