Zoom Phone import

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Zoom Phone import

 

Enable call recording and transcription for Zoom Phone

Log in to your Zoom account as administrator

Go to Account Settings > Zoom Phone

Enable Automatic Call Recording

Review the Audio Notification settings for compliance

Enable Allow call recording transcription, if you want transcription of the recorded audio

 

Configure Zoom to allow Apresa to collect recordings

Visit: https://marketplace.zoom.us/develop/create

Select Server to Server OAuth App, click Create

Fill in App Name: Call Recorder Apresa (for example)

Copy the Account Credentials:

oAccount ID

oClient ID

oClient Secret

All 3 are needed and will be used to configure Apresa.

Open the Information section, and fill in the Company Name, Developer Name and Email. Please use your own email address (Vidicode has its own account).

Go to Scopes section, click Add Scopes, and add the following permissions:

ophone:read:list_call_recordings:admin

ophone:read:call_recording:admin

ophone:read:recording_transcript:admin

The screen should look as shown below:

clip0001

Then go Activation, and click to Activate the application

Configure Apresa to collect recordings from Zoom

Login as administrator in the web-interface

Go to menu Tools > Export & Import > Import from other recorder

Click Add

Description can be chosen freely. This will appear as Recorder Name in the call listing.

As Type select Zoom Phone

Fill in the Account ID, Client ID, and Client Secret, based on the information in the previous step.

Optionally, select a data field where Apresa should store the Transcription.

Select a frequency interval in minutes of the import process

Select a start date from which Apresa should import recordings

Click Apply

It is possible to let Apresa import recordings from multiple Zoom accounts, by adding more entries.